No referral is necessary but sometimes your doctor or another professional will refer you to our practice. Please advise us about this when making your appointment and bring your referral with you when you come to see us.

Suite 309, Nexus Building, 4 Columbia Court Baulkham Hills NSW – Norwest Business Park

Click here for directions

We ask you to allow 60 to 90 minutes for your initial comprehensive consultation.

This depends on what examinations need to be carried out. Your optometrist will discuss the fees with you once we know exactly what needs to be done to examine your eyes properly.

Some but not all services attract benefits from Medicare.
Payment for all services is expected on the day of the consultation by cash, credit card or EFTPOS. If you have an EFTPOS card with a PIN, we can claim your maximum benefit back instantaneously so your rebate is deposited straight into your account and there is no need to go to Medicare to submit a claim. Discounts are available for pensioners and holders of health care cards. We also provide electronic claiming for Veteran Affairs gold card holders.

While we are not a bulk billing practice, some of our fee is rebateable and we can provide electronic claiming through EFTPOS for all Medicare items allowing you to claim your maximum rebate. For all non-rebatable items, we will give you advice in advance about any out-of pocket-expenses.

You can!
We encourage anyone who has been to a chain optometrist in the past to give us a try and let us know how we compare.

Absolutely! There is no pressure from us in this regard. You are free to take your prescription wherever you like.
However please be aware that due to the recent deregulation of Optical Dispensing it is possible if you take your prescription elsewhere that it may be dispensed by someone that is not qualified.

Many sellers of spectacle and contact lenses exist online. In regards to contact lenses, there is minimal risk when disposable lenses are purchased online as long as the manufacturer, lens type, parameters and material is exactly as has been prescribed. If ordering contact lenses online make sure that the lenses are covered by warranty in case a lens is torn when opened – this is relatively rare but it can happen. Under NO circumstances should an online supplier attempt to substitute contact lenses with an alternate manufacturer, material or specifications. Unless a type of lens has been fitted on the eye, it is unknown how your eye will react and this can be dangerous and possibly sight-threatening.

In regards to spectacles, you may be lucky when ordering online but there are many factors to consider when making a pair of spectacles, which are taken into account when a qualified dispenser supplies you with your glasses. These include dimensions of your face, the height and position of the frame relative to your eyes, the lens design that best suits the frame in regards to your prescription, the curvature of the frame and the ability to adjust the frames once you start wearing the spectacles. Most of this is not possible online so for this reason we do not recommend the online purchase of glasses.

Yes!
We have equipped the practice with the latest instrumentation possible to assess your eyes in relation to cataracts, glaucoma and macular degeneration and will carefully explain the status of your eyes during your consultation.

Not necessarily, but there is a greater chance of developing glaucoma if a family member is affected.
Exact statistics are unknown but the general incidence of glaucoma in the general population over 40 years of age is about 2% (1 in 50). This risk increases to about 20% if an immediate family member has glaucoma.
Whether or not a parent or a sibling has glaucoma, all adults should be checked at least every two years or more frequently if they are at higher risk.
Please note that a comprehensive test for glaucoma is more than just an eye pressure check. Although rare it is possible to have normal eye pressures and still get the disease, a condition known as ‘normal-pressure’ or ‘low-tension’ glaucoma. For this reason at Vision Excellence we are equipped with instruments that can detect glaucoma in the early stages, well before there is any loss of vision.
More information …

Macular Degeneration (MD) is a major cause of central blindness that affects the ‘straight-ahead’ vision of the eyes, which is essential for most of the visual tasks of life, such as reading, driving, watching TV, recognising faces and using a computer. The prevalence of MD has become far higher over the last few decades. Vision Excellence can provide a comprehensive analysis of the state of the macula in your eyes as well as the advice about how to best avoid MD.
More information …

Diabetes can have a profound effect on your vision. From mild effects of fluctuation of vision from day to day to more serious effects including an increased risk of cataract, glaucoma and diabetic retinopathy, people with diabetes are more prone to eye disease and should have an annual check up. All aspects of the eyes and vision that can be affected by diabetes can be closely monitored at Vision Excellence.
More information …